FREQUENTLY ASKED QUESTIONS
If I purchased a Groupon, am I still required to pay a deposit?
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Yes, a deposit is required for all bookings. GROUPON CLIENTS ONLY: The initial $15 deposit is FULLY REFUNDABLE at the end of the session, or the client has the option to apply the $15 deposit towards gratuity (tip).
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PLEASE BE ADVISED if you cancel or reschedule less than 24hr allowed the $15 DEPOSIT WILL NOT BE REFUNDED. If you are wanting to reschedule you will be required to pay additional deposit.​
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All Groupon vouchers refunds are processed through GROUPON'S CUSTOMER SERVICE.
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Why can't I used a GROUPON VOUCHER more than once?
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Groupon is an opportunity to test out our services at a discount rate. We unfortunately only receive a portion of the overall amount paid to Groupon, therefore, we can only allow the voucher to get redeemed once.
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GROUPON VOUCHERS CAN ONLY BE USED ONE TIME BY A NEW CLIENT ONLY. IF YOU DECIDE TO DISREGARD PLEASE BE AWARE YOU WILL BE CHARGE THE $15.00 DEPOSIT TOWARDS PROCESSING FEE & THE APPOINTMENT WILL BE CANCELED.
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Can I apply the Groupon Voucher towards a mobile massage?
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No, the Groupon Voucher is a new client one time only discount redeemed at our location, 2094 West Busch Blvd.
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Do you offer couples massages?
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No, Right Touch Massage does not offer couples massages at this time.
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Is the Licensed Massage Therapist a male or female?
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The LMT is a female with 7+ years of experience.
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Do you offer walk-in appointments?
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No, Right Touch Massage is appointment only. The online schedule is updated daily.
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How many LMTs are currently staffed?
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There's only one fully staffed LMT.
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Can I use a Groupon voucher if I'm not a new client and someone brought it as a gift for me?
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Unfortunately, no, you have came in on a Groupon already. You are not considered a new client anymore, and Right Touch will not accept the Groupon voucher. ​
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Can two people book an appointment for the same time slot?
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No, there's only one full time LMT staffed at this time.
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Why does it says DESTINED FOR CHANGE (Adult Daycare) outside the building?
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Right Touch MMS is located inside of Destine For Change, which is a shared space and separate business.
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How does the monthly membership work?
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Allowed to gift (2) 60min standard massage to a NEW CLIENT ONLY.
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NO REFUNDS.
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In the event a client chooses to cancel their membership, Right Touch MMS requires an email requesting cancellation. To avoid charges to your card; cancellation must be requested before upcoming billing cycle. NO EMAIL. NO CANCELLATION.
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Any remaining hours leftover from cancel membership expires 60days from the date cancellation was process.
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