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FREQUENTLY ASKED QUESTIONS

If I purchased a Groupon, am I still required to pay a deposit?

  • Yes, a deposit is required for all bookings. GROUPON CLIENTS ONLY: The initial $15 deposit is FULLY REFUNDABLE at the end of the session, or the client has the option to apply the $15 deposit towards gratuity (tip).

    • PLEASE BE ADVISED if you cancel or reschedule less than 24hr allowed the $15 DEPOSIT WILL NOT BE REFUNDED. If you are wanting to reschedule you will be required to pay additional deposit.

    • All Groupon vouchers refunds are processed through GROUPON'S CUSTOMER SERVICE.

Why can't I used a GROUPON VOUCHER more than once?

  • Groupon is an opportunity to test out our services at a discount rate. We unfortunately only receive a portion of the overall amount paid to Groupon, therefore, we can only allow the voucher to get redeemed once. 

  • GROUPON VOUCHERS CAN ONLY BE USED ONE TIME BY A NEW CLIENT ONLY. IF YOU DECIDE TO DISREGARD PLEASE BE AWARE YOU WILL BE CHARGE THE $15.00 DEPOSIT TOWARDS PROCESSING FEE & THE APPOINTMENT WILL BE CANCELED.

Can I apply the Groupon Voucher towards a mobile massage?

  • No, the Groupon Voucher is a new client one time only discount redeemed at our location, 2094 West Busch Blvd.

Do you offer couples massages?

  • No, Right Touch Massage does not offer couples massages at this time.

Is the Licensed Massage Therapist a male or female?

  • The LMT is a female with 7+ years of experience.

Do you offer walk-in appointments?

  • No, Right Touch Massage is appointment only. The online schedule is updated daily.

How many LMTs are currently staffed?

  • There's only one fully staffed LMT.

Can I use a Groupon voucher if I'm not a new client and someone brought it as a gift for me?

  • Unfortunately, no, you have came in on a Groupon already. You are not considered a new client anymore, and Right Touch will not accept the Groupon voucher. 

Can two people book an appointment for the same time slot?

  • No, there's only one full time LMT staffed at this time.

Why does it says DESTINED FOR CHANGE (Adult Daycare) outside the building?

  • Right Touch MMS is located inside of Destine For Change, which is a shared space and separate business.

How does the monthly membership work?

  • Allowed to gift (2) 60min standard massage to a NEW CLIENT ONLY.

  • NO REFUNDS.

  • In the event a client chooses to cancel their membership, Right Touch MMS requires an email requesting cancellation. To avoid charges to your card; cancellation must be requested before upcoming billing cycle. NO EMAIL. NO CANCELLATION.

  • Any remaining hours leftover from cancel membership expires 60days from the date cancellation was process.

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