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FREQUENTLY ASKED QUESTIONS

If I purchased a Groupon, am I still required to pay a deposit?

  • Yes, a deposit is required for all bookings. GROUPON CLIENTS ONLY:

    • All Groupon vouchers refunds are processed through GROUPON'S CUSTOMER SERVICE.

    • $15 DEPOSIT IS MANDATORY AND WILL BE APPLIED TOWARDS GRATUITY (TIP) AT THE END OF THE SESSION. A REFUND WILL ONLY APPLY IF THE CLIENT HAS CANCEL THE APPOINTMENT WITHIN THE GIVEN TIMEFRAME (6 HOURS BEFORE SCHEDULE TIME). IF YOU RESCHEDULED AFTER THE GIVEN TIMEFRAME YOU WILL BE REQUIRED TO PAY MANDATORY $15 DEPOSIT.

    • YOU MUST BOOK THE APPOINTMENT THROUGH THE WEBSITE. THERE WILL BE AN EMAIL CONFIRMATION SENT ONCE THE BOOKING IS COMPLETE.

Why can't I used a GROUPON VOUCHER more than once?

  • Groupon is an opportunity to test out our services at a discount rate. We unfortunately only receive a portion of the overall amount paid to Groupon, therefore, we can only allow the voucher to get redeemed once. 

  • GROUPON VOUCHERS CAN ONLY BE USED ONE TIME BY A NEW CLIENT ONLY. IF YOU DECIDE TO DISREGARD PLEASE BE AWARE YOU WILL BE CHARGE THE $15.00 DEPOSIT TOWARDS PROCESSING FEE & THE APPOINTMENT WILL BE CANCELED.

Can I apply the Groupon Voucher towards a mobile massage?

  • No, the Groupon Voucher is a new client one time only discount redeemed at our location, 2094 West Busch Blvd.

Do you offer couples massages?

  • No, Right Touch Massage does not offer couples massages at this time.

Is the Licensed Massage Therapist a male or female?

  • The LMT is a female with 7+ years of experience.

Do you offer walk-in appointments?

  • No, Right Touch Massage is appointment only. The online schedule is updated daily.

How many LMTs are currently staffed?

  • There's only one fully staffed LMT.

Can I use a Groupon voucher if I'm not a new client and someone brought it as a gift for me?

  • Unfortunately, no, you have came in on a Groupon already. You are not considered a new client anymore, and Right Touch will not accept the Groupon voucher. ​

Can two people book an appointment for the same time slot?

  • No, there's only one full time LMT staffed at this time.

Why does it says DESTINED FOR CHANGE (Adult Daycare) outside the building?

  • Right Touch MMS is located inside of Destine For Change, which is a shared space and separate business.

How does the monthly membership work?

  • Allowed to gift (2) 60min standard massage to a NEW CLIENT ONLY.

  • NO REFUNDS.

  • In the event a client chooses to cancel their membership, Right Touch MMS requires an email requesting cancellation. To avoid charges to your card; cancellation must be requested before upcoming billing cycle. NO EMAIL. NO CANCELLATION.

  • Any remaining hours leftover from cancel membership expires 60days from the date cancellation was process.

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